Welcome to Airport Chauffeur Melbourne. By booking or using our services, you agree to the terms outlined below. Please read them carefully before making a reservation.
- Booking Confirmation: All bookings must be confirmed through our website, phone, or email. A booking is considered valid only after receiving a confirmation from our team.
- Pricing and Payments: Fares are quoted based on the details provided at the time of booking. Any changes to pickup, drop-off, or waiting time may result in additional charges. Payments must be completed as agreed at the time of booking.
- Cancellation Policy: Cancellations should be made in advance. Late cancellations or no-shows may incur a fee depending on the booking type and timing.
- Waiting Time: Complimentary waiting time may be provided for airport pickups. Additional waiting beyond the agreed period may be charged.
- Passenger Responsibility: Passengers are expected to behave respectfully. Any damage caused to the vehicle may result in extra charges.
- Luggage Policy: Please ensure luggage details are provided during booking. Excess luggage without prior notice may not be accommodated.
- Service Availability: While we aim to provide timely and reliable service, delays may occur due to traffic, weather, or unforeseen circumstances beyond our control.
- Liability: We are not responsible for loss or damage to personal belongings left in the vehicle. Passengers are advised to check their items before leaving.
- Changes to Terms: We may update these terms from time to time. Continued use of our services means you accept any updated terms.
By using our services, you acknowledge and agree to these terms and conditions.